Early-access preview. Automated texting and scheduling are not live yet.
J. Braun Desk answers client texts after hours, fills last-minute cancellations from your waitlist, and reminds clients when it's time to rebook, so fewer chairs sit empty.
Built and being tested inside J Braun Salon Spa, a working Tucson salon.
None of them is anyone's fault. Your team is behind the chair, not at the phone.
A client texts at 9 PM. By morning she's booked somewhere else.
A slot opens at 8 AM and nobody has time to call around.
Regulars go eight weeks, then twelve, then don't come back.
Happy clients leave quietly. Only unhappy ones write reviews unprompted.
Replies in your salon's voice, shares open times from your calendar, and gets the client booked. Anything tricky goes straight to you.
When a slot opens, it offers it to clients who asked to come in sooner, one at a time, until the chair is filled.
Knows each client's usual rhythm and sends a friendly "time for your next color?" before they drift, plus a warm note to regulars who've gone quiet.
A short thank-you after a great visit, with an easy link to leave a review. More stars come from asking every happy client, every time.
No new software for your team to learn. We do the setup and you approve how it talks.
We start with Vagaro, where J Braun runs, and add other booking systems as founding salons join.
Services, stylists, prices you want shared, what gets passed to a human. Your desk sounds like your salon.
During the pilot, messages can wait for your OK before they go out. Every week you see what was booked, filled and recovered.
"We built this because we needed it. Our own chairs come first. If it doesn't work for J Braun, we won't sell it to you."
The J Braun team, Tucson
J Braun Desk is running its first pilot at J Braun Salon Spa. We'll publish the real numbers here when the pilot ends:
Plus a 2-week free trial.
Your rate is locked in. Sign up at $19.99 and you keep $19.99 for as long as you stay. When the launch offer ends, higher prices apply to new sign-ups only. If we ever truly have to change an existing rate, you get 60 days' notice first. Month to month, cancel anytime, no setup fee.
No. It covers the hours and the follow-ups no one has time for: nights, weekends, early-morning cancellations and the client who's overdue. Your team still owns the in-person welcome.
We're starting with Vagaro. If you use something else, tell us on the form. Founding salons help decide what we connect to next.
Not unless you want it to. You choose which messages need your approval, and you can pause it anytime.
You do. We use your client information only to run your desk. We never sell it or share it with other salons.
It says a team member will follow up, and sends the conversation straight to you.
Tell us about your salon. We'll reach out when the J Braun pilot wraps, starting with Tucson salons.